The second-hand marketplace Shoppers Voice Anger Over Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.
Sizing System Updates
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change to its shipping options due to shopper criticism.
